Enterprise agentic AI platform: what IT should demand
The requirements that separate an enterprise agentic platform from a demo: permissions, human approval, connectors, audit trail, models and costs, with a buying checklist.
Read the guideFor each building block of the platform, you choose your provider: on your premises, in a European cloud or with a major vendor, and you can switch without moving your data or reconfiguring your agents. For each one, here is who runs it, where it runs and how it is billed.
On-premise or in the cloud, with your own key: you contract directly with the provider, at the price you negotiated. SmartAGT takes no margin on inference.
Agents work inside your business tools, with the rights of the connected account. Every write action can require human approval.
For agents that need to consult the web, with a domain allow-list if you want one.
Where your documents are indexed for the agents' search: inside your infrastructure or in a managed service.
Plugging in an API is not enough: a provider has to work with the platform's agents, tools and quotas. Every integration follows the same path.
Plugged into our shared OpenAI-compatible transport, which does most of the connecting work.
Capabilities checked offer by offer: chat, streaming, tool calls, embeddings.
Real calls from the platform, never on the documentation's word alone.
Provider price lists are published in a reference set your platform can synchronise, so the cost you see tracks the real one.
Your provider is not on the list? Any server or service exposing the OpenAI-compatible API can be connected: let's talk.
The requirements that separate an enterprise agentic platform from a demo: permissions, human approval, connectors, audit trail, models and costs, with a buying checklist.
Read the guideConnecting an AI agent to ERP, CRM and email: with which permissions, through which connectors, which operations to expose, and the risks specific to each choice.
Read the guideOpen source, open weights or proprietary: what the licences really say, the criteria that separate Mistral, GPT and the others, and a method to evaluate models on your own cases.
Read the guideModels run inside your infrastructure, on your servers or your private cloud. SmartAGT connects to the market's inference engines, and ships what it needs to compute embeddings with nothing to install.
Nothing leaves your information system: the models run on your infrastructure, and requests and responses stay there.
The models of Mistral AI, a French vendor, including its code and embedding models. Access with your own key, direct contract with the vendor.
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteScaleway's Generative APIs, the French cloud of the Iliad group: the widest open-model catalogue among French providers, hosted in Paris.
Provider planned, available soon
According to Scaleway, request and response content is not collected, read or reused. In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteThe AI model service of OVHcloud, Europe's leading cloud, with tool calls on all its chat models.
Provider planned, available soon
According to OVHcloud, data is neither stored nor used to train models. In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteThe AI model service of IONOS, a German hosting provider in the United Internet group, with euro pricing for French accounts.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteThe AI tools of Infomaniak, an independent Swiss hosting provider, with datacenters in Switzerland. Switzerland benefits from a GDPR adequacy decision.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteFrench inference platform, founded in 2022, serving a wide catalogue of open models.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteOpenAI's GPT models, available in SmartAGT with your own API key. SmartAGT does not resell inference: the contract is directly between you and OpenAI.
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteGoogle's Gemini models, Pro and Flash versions, and its embedding models. Access with your own key, direct contract with Google.
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websitexAI's Grok models, available with your own API key, direct contract with the vendor.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteCohere's Command models, from a Canadian vendor focused on business use.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteGroq does not build its own models: it runs open models on its own chips, designed for inference, with especially short response times.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteA pay-as-you-go inference platform for open models, with no infrastructure to reserve.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteA pay-as-you-go inference platform for open models, with a wide catalogue.
Provider planned, available soon
In hybrid mode, the privacy vault, once enabled, replaces direct identifiers (email, phone, IBAN, payment card, IP address, French NIR, SIREN, SIRET, licence plate, and the terms you add) with tokens before the outbound call. You decide model by model and use by use what may be passed to the provider.
Provider's official websiteExchange Online mail and calendar: the agent reads and searches emails, checks availability, suggests meeting times and manages appointments.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteTeams chats and channels: the agent reads conversations and can post in a channel or send a message.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteOneDrive for Business files: the agent searches, browses and reads files.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteDynamics 365 (Dataverse) CRM and ERP data: the agent looks up and updates records.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteGmail: the agent searches and reads emails and threads, drafts messages, replies and organises with labels.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteGoogle Calendar: the agent checks calendars and availability, suggests common slots and manages events.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteGoogle Drive: the agent searches and browses files, and reads their content, metadata and permissions.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteTicketing and agile delivery: the agent searches and creates tickets, moves them forward, and tracks sprints, velocity and burndown.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteThe team's knowledge base: the agent searches and reads pages, and can create, update or comment on them.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteITSM ticketing and asset management: the agent handles tickets, looks up assets and tracks support metrics, including SLA compliance.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteSlack team messaging: the agent reads channels, searches messages, posts and replies in threads.
Read
Act, with optional human approval
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteConnect any in-house tool exposed through an MCP server, the open protocol that describes the tools an agent can use. Tools are discovered automatically.
The agent only reaches the data the connected account is allowed to see. Write actions can require human approval before they run.
Provider's official websiteMicrosoft's identity directory, which lists the users and groups of your organisation.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteSalesforce's CRM platform: accounts, contacts, opportunities and customer relationships.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteServiceNow's service management platform: incidents, requests and change management.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteSAP's enterprise software, which runs finance, purchasing and logistics for many companies.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteHubSpot's CRM and its marketing, sales and customer service tools.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteZendesk's customer support platform: tickets, knowledge base and customer conversations.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteNotion's workspace: team pages, wikis and databases.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteGitHub's development platform: repositories, issues and pull requests.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteGitLab's DevSecOps platform, in the cloud or on your servers: repositories, issues and merge requests.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteBox's enterprise content management: files, shared folders and documents.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteDropbox's file storage and sharing.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteOdoo's management suite, in the cloud or on your servers: sales, purchasing, inventory, accounting and customer relationships.
Connector planned, available soon
This connector is planned. It will follow the same principles as the others: the agent will only reach the data the connected account is allowed to see, and write actions will be able to require human approval.
Provider's official websiteAvailable out of the box, with no API key: results and snippets from DuckDuckGo. Ideal to get started; for sustained use, a dedicated provider offers better throughput and results.
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
The search API of European Search Perspective, a Paris-based joint venture between Qwant and Ecosia: a European web index, independent of the major US engines, open to AI use.
Provider planned, available soon
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
Provider's official websiteA British search engine with its own index, built by its own crawler, and privacy-respecting.
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
Provider's official websiteBrave's search API, built on its own index of more than 30 billion pages, independent of the major engines.
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
Provider's official websiteA search API designed for AI agents: the engine returns detailed passages the agent can use directly.
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
Provider's official websitePerplexity's Sonar API returns search results and their citations. The synthesis is still done by your agent, under your rules.
Only the search query is sent to the provider; your internal documents never are. The domains consulted can be restricted, either by a block-list or by an allow-list.
Provider's official websitePostgreSQL's open-source vector extension, which stores the representations of your documents and combines semantic and keyword search.
Your document vectors stay in your database, inside your infrastructure.
Provider's official websitePinecone's managed vector database, with no server to operate.
Your document vectors and metadata are stored at Pinecone. European data residency is available and must be enabled: it covers where the data sits, not the vendor's jurisdiction.
Provider's official website